Refund Policy

Last updated: 24 August 2026

All sales are final

Every numerology report is personalized to you (or the person you’re buying it for) using your name and birth date. Because it can’t be resold, reused, or “returned” the way a physical product can, we don’t offer refunds once a report has been generated.

Please double-check the name, birth date, and details you enter at checkout, they’re what your entire report is built on.

Exceptions

We’ll make it right in these situations:

  • Duplicate charge: you were accidentally charged twice for the same order
  • Non-delivery: you paid but never received your report due to a technical issue on our end
  • Wrong product: you were charged for the wrong item due to a checkout error on our end

Email hello@doctorstik.com with your order number and we’ll sort it out.

Chatbot access

Chatbot access periods (e.g. 90-day access) are non-refundable once granted, since you gain immediate access to the service.


Contact

If you have any questions or need assistance regarding your order, please reach out via the contact details provided on our website.